PRIVACY POLICY

At 21 APOLLO® (“ we ,” “ our ,” or “ us ”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information and the choices available to you regarding our use of this information. It also explains how you can access, update, or delete your personal data.

 

SECTION 1

PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

 

1.1. INFORMATION YOU PROVIDE TO US

We collect personal information that you voluntarily provide when:

  • Registering on our website.
  • Communicating with us via phone, email, or other channels.
  • Participating in promotions, surveys, or competitions.
  • Reporting website issues or using features of our service.

This personal information may include your name, email address, shipping address, payment details, and any other information you share with us.

 

1.2. INFORMATION FROM THIRD PARTIES

We may receive information about you from:

  • Service providers (e.g., payment processors, delivery services).
  • Advertising networks and analytics providers.
  • Publicly available sources, subject to your agreements with these parties.

 

1.3. AUTOMATICALLY COLLECTED INFORMATION

When you interact with our website, we may collect information about:

  • Your device (e.g., device type, unique identifiers, and location).
  • Your browsing behavior, such as pages visited and links clicked.
  • Cookies and similar technologies that track your activity.

 

1.4. COMBINED INFORMATION

We may combine the information collected from you with information obtained from other sources to improve your experience with our services.

 

1.5. ANONYMIZED DATA

We may anonymize and aggregate personal data to analyze trends, improve our services, and develop new features.

 

SECTION 2

DISCLOSURE OF YOUR PERSONAL INFORMATION

 
2.1. NO SELLING OF PERSONAL INFORMATION

We do not sell your personal information.

 

2.2. SHARING INFORMATION WITH THIRD PARTIES

We only share your personal information under the following circumstances:

  • To Complete Transactions: When it is necessary to fulfill a transaction you initiated.
  • Legal Requirements: To comply with legal obligations, such as subpoenas or fraud investigations.
  • Corporate Changes: During negotiations or in the event of a merger, acquisition, or sale of assets.

 

2.3. PUBLICLY ACCESSIBLE BLOGS AND TESTIMONIALS

  • Blogs and Community Forums: Information you post on our website or public social media channels may be visible to others. To request the removal of your personal information, contact us at contact@21apollo.com.
  • Testimonials: If you provide a testimonial, we will seek your consent before displaying it. To update or remove your testimonial, contact us at contact@21apollo.com.

 

SECTION 3

RIGHTS REGARDING YOUR PERSONAL INFORMATION

 

3.1. YOUR RIGHTS

You have the following rights regarding your personal data:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Transfer: Request a copy of your data in a portable format.
  • Right to Correct: Request corrections to inaccurate or incomplete data.
  • Right to Delete: Request the deletion of your data, subject to legal exceptions.
  • Right to Restrict Processing: Restrict how we use your data in certain circumstances.
  • Right to Opt-Out: Opt-out of certain data processing activities.
  • Right to Close Account: Request the closure of your account.
  • Right to Non-Discrimination: Exercise your rights without facing discrimination.

 

3.2. HOW TO EXERCISE YOUR RIGHTS

To exercise your rights, contact us at contact@21apollo.com. We will respond to your request within 45 days and may require identity verification.

 

3.3. EU RESIDENTS

If you reside in the EU, 21 APOLLO® is the controller of your personal information under European data protection laws. You may also lodge complaints with your local data protection authority.

 

3.4. AUTHORIZED AGENTS

You may designate an authorized agent to make requests on your behalf under applicable laws. Contact us at contact@21apollo.com to provide written consent and verify your identity.

 

SECTION 4

MARKETING AND ADVERTISING

 

4.1. MARKETING COMMUNICATIONS

From time to time, we may contact you with information about 21 APOLLO® and our other products or services. Most messages will be sent electronically. For some messages, we may use the personal information we collect about you to help us determine the most relevant information to share with you.

 

4.2. OPTING OUT

If you do not want to receive such messages from us, you will be able to opt out by selecting certain boxes on forms we use when we first collect your contact details. You can also change your marketing preferences at any time by following the email preferences link at the bottom of our emails or by contacting us at contact@21apollo.com.

 

SECTION 5

STORING AND TRANSFERRING YOUR INFORMATION

 

5.1. SECURITY

All information you provide to us is stored on secure servers in a controlled environment with limited access. Any payment transactions will be encrypted in transit using SSL technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Service, you are responsible for keeping this password confidential. You should not share your password with anyone.

 

5.2. PROTECTION MEASURES

While no transmission of information via the internet is completely secure, we take reasonable measures to protect your personal information. We cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 

SECTION 6

RETAINING YOUR INFORMATION

 

6.1. RETENTION PERIOD

If we retain your personal information, we will only retain it for as long as necessary to fulfill the purposes we collected it for, including our legitimate business interests and satisfying any legal or reporting requirements. After it is no longer necessary for us to retain your personal information, we dispose of it securely according to our data retention and deletion policies.

 

6.2. DETERMINING RETENTION PERIOD

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and the applicable legal requirements.

 

SECTION 7

COOKIES AND SIMILAR TECHNOLOGIES

 

7.1. USE OF COOKIES

Our Service uses cookies and similar technologies (collectively referred to as cookies) to distinguish you from other users. This helps us enhance and personalize your user experience, monitor and improve our Service, and for other internal purposes.

 

7.2. TYPES OF COOKIES

  • Strictly necessary cookies: Essential for website operation, such as authentication.
  • Analytical/performance cookies: Help us understand how users interact with our website to improve its functionality.
  • Functionality cookies: Enable personalization and remember preferences.
  • Targeting/marketing cookies: Record user visits and interests to provide relevant advertising.

 

7.3. THIRD-PARTY COOKIES

Some third parties (e.g., advertising networks) may also use cookies, which we do not control. These are likely to be analytical or targeting cookies.

 

7.4. COOKIE PREFERENCES

You can manage your cookie preferences in your browser settings. However, blocking all cookies may affect your website experience.

 

SECTION 8

LINKS TO THIRD-PARTY WEBSITES

 

8.1. EXTERNAL LINKS

21 APOLLO® may include links to third-party websites. We are not responsible for their policies and recommend reviewing their privacy policies before submitting personal information.

 

8.2. FRAMING TECHNIQUES

Some pages may utilize framing techniques to deliver partner content while preserving the website's look and feel. Personal information shared in such instances is provided to third parties, not 21 APOLLO®.

 

SECTION 9

OUR POLICY REGARDING CHILDREN

 

9.1. CHILDREN UNDER 18

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will delete it promptly. If you believe we have collected information from a minor, contact us at contact@21apollo.com.

 

SECTION 10

CHANGES TO THE POLICY

 

10.1. POLICY UPDATES

We may update this privacy policy periodically. Changes will be reflected in the “last modified” date at the beginning of the policy. Continued website use constitutes acceptance of such changes.

 

SECTION 11

NOTICE

 

11.1. COMMUNICATION METHODS

If we need to contact you regarding goods, services, or other matters, we will use methods such as email or website notices. You may opt out of specific communications per this privacy policy.

 

SECTION 12

OUR CONTACT INFORMATION

 

12.1. CONTACT DETAILS

For questions or comments regarding this privacy policy, reach us at: contact@21apollo.com.

 

 

Last Updated: December 3, 2024